bdg78 Privacy Policy: How We Handle Your Information
At bdg78, your account data and personal information are handled under a clear policy built for our platform. This page sets out what we collect, how we use it, and what choices you have — with access to our support routes if you have questions.
Account Data Protected
Nagad & Bank Transfer Records
Mobile Access Covered
Your Rights Explained
POLICY FOUNDATION
What This Privacy Policy Covers
This policy governs all personal information that bdg78 collects when you create an account, log in, make a deposit, or contact our support team. The information we collect includes your name, email address, account login details, and transaction records tied to payment methods such as Nagad and Bank Transfer. We collect this data to operate your account, process your transactions, and respond to your support requests. We do not sell your personal data to third parties for marketing purposes. Where we share data — for instance, with payment processors handling your Nagad or Bank Transfer transactions — it is limited to what is necessary to complete that service, and those processors are required to protect it. Your use of bdg78 and whether this policy applies to you depends on your local law and the eligible regions in which our services are available. If you access the platform from a region where online account-based services are restricted, we cannot confirm that this policy or the account services described here are available to you. We encourage you to review your local legal requirements before creating an account or submitting personal information through the platform.
Nagad
Bank Transfer
Account Wallet
Mobile Account
POLICY SCOPE
Where This Policy Applies
This policy applies to all interactions with bdg78 through our website and mobile browser interface. Understanding its scope helps you know which data practices fall under our direct responsibility and which involve separate parties.
Account Access
Any information you provide when registering, logging in, or updating your account profile is covered. This includes your email address, contact details, and any identity verification steps shown inside your account settings.
Transactions
Deposits and withdrawals processed through Nagad or Bank Transfer are recorded under your account and covered by this policy. Transaction records are retained as part of your account history and are accessible from your wallet page.
Site Content & Browsing
When you browse the lobby, open game categories, or navigate between sections, we may collect usage data such as pages visited and session duration. This helps us maintain site performance and is covered by our cookie practices described in the trust section below.
Third-Party Services
Payment processors, game content studios, and any external links you follow from our site operate under their own privacy terms. We are not responsible for data practices on those external platforms, and this policy does not extend to them.
YOUR CHOICES
Actions You Can Take Under This Policy
You have practical rights over the personal data held in your bdg78 account. You can request to see what information we hold about you by submitting a data access request through our support channel. If any detail is incorrect — such as a contact email or account name — you can correct it directly in the account settings page, or ask our support team to update it on your behalf. If you want to close your account and request deletion of your personal data, contact us through the support route listed on this page. We will confirm what can be removed and what must be retained under applicable financial record-keeping obligations, such as transaction history tied to Nagad or Bank Transfer activity. Response timelines depend on the nature of the request and your region.
Review Your Records
Submit a data access request via our support channel to receive a summary of the personal information held under your account, including login records and transaction history.
Correct Account Details
Update your contact information directly from the account settings page. For details you cannot edit yourself, our support team can process the correction once your identity is confirmed.
Raise a Data Question
If you are unsure how a specific piece of your data is being used, send your question through the support contact route. We will respond with the relevant section of this policy and the applicable practice.
Request Account Closure
Contact support to initiate account closure and data deletion. We will outline what data is removed immediately and what is retained for legal or financial compliance reasons before proceeding.
REACH OUR TEAM
How to Contact Us About This Policy
If you have a question about this privacy policy or want to exercise any of the rights described above, use the contact routes available on our platform. We aim to respond to privacy-related requests as promptly as our published support schedule allows.
Support Page
Visit the support section of the bdg78 website for the current contact form and available help routes.
Account Help Centre
Log in to your account and use the in-account help route to submit a privacy or data request directly tied to your profile.
Email Contact
Use the email address published on our contact page to send a formal data access or deletion request. Include your registered account email so we can locate your records.
DATA HANDLING DETAIL
How We Protect and Manage Your Data
Understanding how your information moves through our platform helps you make informed decisions about your account. Here is how we handle the four main areas of data management on bdg78.
Cookies and Session Data
We use cookies to maintain your login session and remember your preferences across the lobby. You can manage cookie settings through your browser. Disabling certain cookies may affect how the site functions, including account login and payment flow pages.
Account Security
Your account is protected by password authentication. We recommend using a strong, unique password and not sharing your login details. If you notice any unauthorised activity on your account, contact support immediately through the route listed on this page.
Data Retention
We retain your account data for as long as your account remains active and for a period after closure as required by applicable financial and legal obligations. Transaction records linked to Nagad or Bank Transfer activity are kept for compliance purposes regardless of account status.
Requesting Changes
To update, correct, or request removal of your personal data, use the support contact route. We will confirm the action taken and any limitations that apply based on your region and our compliance obligations.
COMMON POLICY QUESTIONS
Privacy Policy Questions Answered
Here are the questions we hear most often about how bdg78 handles personal data and what your options are.
What personal information does bdg78 collect when I open an account?
We collect the details you submit during registration — name, email address, and contact information — along with records of your account activity, including login sessions and transactions processed through Nagad or Bank Transfer. This is used to operate your account and process your requests.
Does bdg78 share my data with anyone?
We share your data only where necessary to deliver the service. Payment processors handling Nagad and Bank Transfer transactions receive the minimum data required to complete those transactions. We do not sell your personal information to third parties for marketing or advertising purposes.
How do I access the data bdg78 holds about me?
Submit a data access request through the support contact route listed on this page. Include your registered account email. We will send you a summary of the personal information held under your account, covering your profile details and transaction history.
Can I correct incorrect information on my account?
Yes. Log in and go to your account settings page to update contact details you can edit directly. For fields you cannot change yourself, contact our support team with the correction and your account details. We will verify your identity before making changes.
How long does bdg78 keep my personal data after I close my account?
After account closure, we retain certain records — particularly transaction data linked to Nagad or Bank Transfer — for the period required by applicable financial and legal obligations. We will explain the specific retention periods that apply to your account when you submit a closure request.
Does this privacy policy apply to me if I am in Bangladesh?
Whether this policy and our account services apply to you depends on your local law and the eligible regions in which bdg78 operates. We recommend reviewing your local legal requirements before submitting personal information or creating an account on the platform.